Apollo™ ILS Automated Overdue and Reserve Calling Option is Even More Affordable
Biblionix today announced that setup fees have been eliminated for its “Auto-Calling”, automated call placement option for its Apollo Automation service. When selected by patrons, Auto-Calling places overdue and reserve calls without any dedicated action by library staff.
Apollo’s hosted-only approach makes this available to every Apollo customer immediately. No equipment is required and the library’s phone system is totally unaffected. Calls are placed showing the caller ID as the library’s phone number. Auto-Calling helps small- and medium-sized public libraries inexpensively avoid these monotonous and tedious calls.
Coupled with Apollo’s text and email notifications, the addition of Auto-Calling, satisfies the the library’s task of delivering quick notifications. Auto-Calling can be enabled for use immediately. It’s just a click for Biblionix staff to enable it. The 10-cent per call fee is still in place (texts and emails are free). A public library with 100,000 annual circulations will typically see annual Auto-Calling costs of less than $100. It’s an enormous productivity tool.
Marshall Breeding’s annual “Perceptions” survey is an international survey of library automation customers. For the EIGHT straight year, the Apollo™ ILS received top rankings in ALL categories. The report was released on March 17, 2018. Here are some customer quotes submitted as part of the survey.
For more details, see the “Perceptions 2017: An International Survey of Library Automation”survey. Please note that libraries with up to 100,000 holdings are considered “small”/”very small” in this survey.
“We are a city of over 70,000 and have used Apollo for over 7 years. We love it! It has been “down” for a total of probably 5 minutes in the last 7 years. We did our research, went with Apollo, and have saved the city probably over $200,000 between staff efficiency and actual dollars for other products.”
New Braunfels Public Libary, Texas